2022.07.06
Getting Influenced by Context?
Getting Influenced by Context?2022.07.06
Takeshi
Yamada
When the internal description of intent is inaccurate, performing an action on the wrong object is called a "description similarity error" in human error terms.
Example: Putting tea leaves into a teacup instead of the teapot by mistake.
A long time ago, there was a TV commercial showing a tired businessman mistaking his briefcase for a bag of trash and throwing it away while taking out the garbage in the morning.
I think many people have experienced similar situations.
In interaction design, understanding the userʼs knowledge about the operation targets and actions can help prevent errors.
Yuji
Tsuchiya
Iʼve accidentally added the sauce to cup noodles before pouring the hot water (even though you drain the water later) and have also cooled the noodles in cold water when making hot mixed noodles. These errors seem to occur frequently with noodles...
Takeshi
Yamada
Indeed, these things happen.
Iʼm relieved to know Iʼm not the only one who is a bit scatterbrained!
Masaki
Inomae
Is it different when you canʼt recognize the restroom signs once the colors fade?
Takeshi
Yamada
That might be included. I almost mistook the womenʼs restroom for the menʼs on the third floor because the sign was blue.
Tomoe
Ota
Tsuchi, you mentioned before that you once poured wine instead of beer. Youʼre experiencing human traits firsthand in your daily life.
Regarding the restroom signs, I totally understand. When you start to panic because you canʼt recognize the signs, it only makes you more flustered.
Yuji
Tsuchiya
Weʼre only human...
